STORE POLICY

Transparency & care

At Reef Daddy, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for, please contact us.

SHIPPING POLICY

Because we care

All shipments are shipped using next day air. Most shipments will arrive on or before 10:30 am. For rural areas UPS has a delivery commitment time of 12:30 or as late as 4:30 pm. Please note that next day air shipments are not "guaranteed" to arrive on time. NO refunds or credits will be given for shipping under any circumstances. Please email us if you have any questions.

We currently do not ship outside of the 48 continental united states due to cost.

We ship once the order is packed late afternoon the day before delivery date. This will minimis the amount of time the coral is in the box. Once the order has been shipped, you will receive tracking information to your email.

RETURNS

How we do it

We offer a 7 day guarantee on all coral purchases. If for any reason you lose a coral/frag within the guarantee period. Store credit will be issued ( We do not offer cash refunds). Store credit can be used to purchase other coral or accessories from our store . All returns are subject to inspection prior to issuance of store credit. Please note that shipping charges are non-refundable.

PRIVACY AT REEF DADDY

Your data is safe

At Reef Daddy, we take your privacy seriously. We use a third-party banking system to verify payments, so your personal information is secure. We do not sell or share any of your personal information with third parties. We use the latest encryption technology to ensure your data is kept safe and secure. Your privacy is important to us and we will always strive to protect it.

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